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Billing (11) All Billing Related Questions	Block Abusive IP addresses (1) .htaccess Tutorial - Block An IP Address There may be times where you want to refuse access to...	Common Issues (3)
Email (2)	Fraud Information (1) HTML clipboard Fraud Information We recognize how important it is to protect your identity...	FTP Access (3) All queries related to connecting to your website via ftp
General (11) General KB/FAQ	Pre-Sales (6)	Reseller Hosting (18)
Shared Hosting (14)	Web Hosting & Resellers (10)

Most Popular Articles

404 Error on Suspended Page
Problem: getting the following error on your suspended page: Not Found The requested URL /suspended.page/ was not found on this server....
Views: 252

What is the invoice schedule?
Invoices are due on the day an account is created. If left unpaid then After 1 day a First Overdue reminder is sent. After 2 days a Second...
Views: 246

Your Bill Explained - Pro Rata Charges
In order to make our billing system as easy to use as possible we now charge our clients on a pro rata basis. Like many phone companies, we...
Views: 239

Setting up Custom Nameservers at your Registrar
Setting up Custom Nameservers at your Registrar (Note: If you modify this document to include steps for your Registrar, then please keep the...
Views: 190

What forms of payment do you accept?
We accept all forms of major credit and debit cards via the Paypal and Google Checkout. Please ensure all payments are made to...
Views: 113